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My Mortgage Was Sold. Should I Be Worried?


Selling mortgages is normal. You should not be worried, but you should be EXTREMELY CAUTIOUS.

Good News

The good news is that no matter who bought your mortgage note, or how many times it is sold, the terms of the original mortgage CANNOT be changed without your permission. If you agreed to pay $2,000 per month, at a fixed rate for 30 years, the new owner(s) of the mortgage note cannot change these terms.

Bad News

If that is the case, then what is the problem?

The problem can start during the “hand off” from one servicer to the other. (The basics were outlined in the previous HomeSeeker. If you missed it, view the previous articles.).

The new “servicer” may not receive your payment “on time” or at all during this period. All of a sudden, you are being sent late notices, late fees, and possibly a default notice. You owe more money than you thought and your credit is being damaged.

You Should Be Protected…by Law

You are, or should be, protected by a portion of the federal Real Estate Settlement Procedures Act (RESPA) or more exactly 12 U.S.C. § 2605 (http://www.hud.gov/).

When the “servicing” of your loan is sold, the law requires the current servicer to send you a notice 15 days prior to the “effective date” of the transfer. This letter will detail, among other things, the name, address and phone number of the new servicer and the date when the transfer is effective. You will shortly receive a letter from your “new” servicer “welcoming” you and telling you basically the same things as the other letter.
Should you not get the letters in time (for example you could be on vacation), you might send your payments to your “old” servicer instead of the “new” one. Your “new” servicer may consider your payments late or even in default.

To protect you, RESPA law states that, “As long as the borrower makes a timely payment to the old servicer within 60 days of the loan transfer, the borrower cannot be penalized.” (emphasis added). Basically, if you send one or two on-time payments to the old servicer, everything should still be considered on time. Some servicers, however, determine that even one day late is not “timely.”

Some Bad Apples May Spoil Your Day and Your Credit

Reputable mortgage servicers are not the problem. There are however some servicers that are “aggressive” in generating millions and millions of dollars in fees that many consumers claim are wrongful.

There have been major lawsuits about servicing companies that don’t credit payments on time and throw loans into a late or default status. There are nightmare stories about wrongful defaults and wrongful foreclosures. There have been class action suits against several servicers for systematically generating wrongful fees in the tens of millions of dollars.

Many homeowners simply pay the wrongful fees. Some pay out of fear. Some pay because they don’t know the law that protects them. Some valiantly fi ght with the servicer, but for the most part homeowners don’t have the time, money, or expertise to fi ght for very long. As a result, their homes wrongfully head towards foreclosure.

The Best Defense

The best defense is a good offense.

To avoid any problems regarding your mortgage being sold in the future, there are two things you can do.

First, before fi nalizing your choice lender, ask them if they sell their loans and to whom. Go online. Research the possible future purchaser and/or servicer of your loans. See if they have great reputations or consumer lawsuits against them.

Second, NEVER, EVER, EVER ignore a letter regarding your mortgage payments. Whether you pay online or by mail, always keep a record of when the payment was received by the servicer.

Finally, don’t let a couple of bad apples spoil the excitement of buying your dream home. Most homeowners will never need the information outlined above, but it’s always prudent to be prepared if your mortgage is sold or the servicing is transferred.


Elizabeth Dougherty, a resident of Auburn, is a former Real Estate Broker and Mortage Broker. She can be reached at EADougherty1@aol.com.