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Top 5 Questions to Ask Your Contractor


Most of us have seen the movie "The Money Pit" where mishap after mishap culminates in a historic home almost entirely collapsing while Tom Hanks looks on in disbelief. If you take a little time and find the right contractor for the job, you won't end up needing relaxation therapy by the time the project is finished. Here are the top 5 questions to ask your contractor before the job begins:

1 Is the contractor licensed, bonded and insured?

The term "licensed" generally means "permission to do something otherwise illegal." It is not legal in the state of Alabama for a person to contract themselves out to a third party and perform renovations without a valid license to do so with the state. The word "bonded" means that there are funds available either with the state or with a recognized agency in the event of claims made by consumers against the contractor. The contractor should also be insured in the event someone is hurt on the job site. If the contractor has no insurance and a guest at your home is hurt during renovations, you could be liable. Ask for copies of the license, bonding paperwork and insurance binder and verify all three are current.

2 Is the contractor skilled at this type of job?

Your contractor may be very good at bathroom renovations, for instance, and inexperienced with kitchen renovations. Find out your contractor's strengths and weaknesses by asking detailed questions and explaining exactly what you want done to your home.

3 Does the contractor have references?

Unwillingness to provide references that you can call is a very bad sign. Try to get at least three references with phone numbers. Call them and find out if they were happy with the work that was performed, if they felt the price was fair and how well the renovations have held up over time.

4 Has the contractor ever been sued by a customer?

Many people check the Better Business Bureau in their area to find out if there are complaints against a company before hiring them, but not many check the local courthouse to see if any lawsuits were filed. It's worth a trip down to the court to look at the records and pull any cases that exist. After all, your home is probably your biggest asset. A little investigative work couldn't hurt.

5 How long will the job take?

This is one of the biggest sources of contention with contractors. They might tell you it will take 60 days and it takes over 6 months. Get the time frame in writing and make it part of the contract. If the contractor is late, have a provision in the contract that deducts some of the fee being charged for every date the job is not finished past the due date. You will be surprised how effective this is in getting everything done on time.

With a little advance planning, you can have a relatively pleasant renovation experience with no unnecessary drama or pitfalls. When it's all over, watch "The Money Pit" again and be glad you read the Top 5.


Elizabeth Dougherty, a resident of Auburn, is a former Real Estate Broker and Mortage Broker. She can be reached at EADougherty1@aol.com.